Xeta Group
NEXT GENERATION 911 BY 911INFORM
Are You Covered?

How Does Next Generation 911 Work?

911inform enables full situational-awareness and communication across multiple platforms allowing for total transparency into any situation where a 911 request for emergency services occurs, to include both landline and wireless calls. When 911 is dialed from within a 911inform building or geofenced area an emergency event will be generated within the 911inform software. Once the emergency event is triggered 911inform will notify individuals based on pre-configured protocols. The public safety personnel being notified could include the following: 911 dispatch, law enforcement, fire, medical, private security, and building staff.

911INFORM Introduction

911INFORM is the ONLY all-encompassing emergency
system that empowers first responders to:
Pinpoint location of an emergency call's origin while simultaneously notifying local authorities.
Instantaneously access detailed maps and visuals of your premises, and instantly text key on-site personnel.
Instantly control the building's security systems - including doors, lights, and security cameras.
Interactive Map
911 CENTER
Immediate notification of the emergency event

Identification of emergency call location, placed over PBX or cell

Google Earth image overlay of building

Full video surveillance control

Full voice controls via intercom/ PBX Remote door lock/ unlocking control

Communicate directly into emergency event

Ability to provide connected-building controls to first-responding officers & medical teams

Full situational awareness of any emergency event within our geofenced location

LAW ENFORCEMENT, FIRE, EMS
Emergency event location notification for required emergency response teams

Digitally-mapped layout of building

Display of quickest route to emergency situation

Full door control capabilities

Full emergency video surveillance capabilities

Tactical views on Google Earth

Full voice controls via PBX or Intercom to page directly into emergency situation

Full situational awareness of any emergency event within a geofenced location
CLIENT USERS
Instant notification of any emergency phone call placed within your geomapped building location

All key building personnel notified Location identification of emergency event

Admin controls for key building personnel. You decide who gets notified in what situation (ex. Medical team notified in a medical emergency)

Integration with existing emergency response protocols including strobe activation

Direct line-of-communication between building faculty, police dispatch, and first responders

Fully-customizable to meet your security and emergency response needs

Main Features of 911INFORM

Caller Location Identification
When placing a 911 call via landline or cellular device within a 911inform connected building or geofenced area, it'll generate an emergency notification within the 911inform software and sends it to all users. After the emergency is initiated, you will receive accurate location information paired with an interactive geo-mapped building floor plan overlaid onto Google Earth. This enables the emergency response team to locate and arrive at the emergency as quickly and safely as possible.

911inform is partnered with RapidSOS by integrating into the RapidSOS Clearinghouse. RapidSOS is being utilized by 90% of 911 centers for the U.S. population and growing each day. Partnering with smartphone manufacturers and other IoT companies, we can pass fast and accurate location information with additional data to emergency call centers and first responders. RapidSOS is FREE for public safety agencies and integrates into their existing software within a 911 center – including CAD, CPE, Map, and RapidSOS portal.

Location Discovery Solution (LDS)
Eliminate the complex task of associating phones with subnets or ports and convoluted cable management databases. 911inform LDS simplifies and solves the tracking of movement for IP phones.
Connected Building Controls
911inform provides the connected-building controls needed for managing critical situations for all emergency response teams such as:
Video Controls
Integrate with your existing IP-based camera systems currently used within your organization. Public safety personnel both in the 911 Center and on-scene can access live video feeds from 911inform buildings during the emergency event. After the event is closed, video access is removed for all parties.
Voice Controls
Integrate with your existing intercom and PBX voice systems, enabling bi-directional communication into an emergency event for public safety personnel at the 911 center and on-scene responders.
Door Access Controls
Integrate with your existing door locks, allowing for remote door locking and unlocking capabilities for public safety personnel.
Strobe Controls:
Emergency strobe light integration with the 911inform platform. Ability to set different light patterns based on the emergency at hand.

911INFORM Hardware

Our emergency notification platform is solution-agnostic, meaning that it'll work with your existing security systems. 911inform integrates with your IP-based video and voice systems as well as your existing door access points to create a connected-building solution that helps emergency response teams better manage crisis situations. The 911inform gateway is the only required hardware for your connected-building solution, we offer other hardware components like:
911 InformPod
The 911 InformPod is an intelligent panic button that transmits a higher level of detail to 911 in the case of an emergency. With one-touch activation, it ensures that a building's security and safety teams are notified when a 911 call is placed at your building location as well as giving them connected-building controls to initiate emergency procedures. The 911 InformPod can be programmed based on your organization's emergency requirements. The emergency procedures currently available with the 911 InformPod includes: Medical Emergencies, Shelter-in-Place, Lockdown and Active Shooter situations.
Other Hardware
911inform can also provide hardware solutions to tie into your emergency broadcast and strobe light notification systems.
Multi-Tiered Security Notification
Receive real-time notifications to your email, text SMS and mobile application. With 911inform you will have a four-tiered level of notification grouping:
1
Acknowledge Users

Emergency notifications and some connected-building controls
2
Basic Users

Emergency notifications
3
Cardiac/Health Emergency Users
Emergency notifications and connected-building controls
4
Administration Users

Emergency notifications and connected-building controls
Notifications In Police Vehicle
Easily Locate Quick Emergency Access Points
Access full detailed floor plans overlaid on Google Earth to navigate the fastest route to an emergency. Assign access doors around the perimeter of the school for the local police to open with their key. If they don't have one at the ready, they can open the door from the patrol car and dispatch will be able to close it behind them.
Integrates With
It's OUR business to keep YOUR 911 In Compliance.
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